Diligent Robotics Moxi — Specs & Review
Specifications
| Brand | Diligent Robotics |
|---|---|
| Model | Moxi |
| Year | 2019 |
| Category | Medical |
| Autonomy | fully-autonomous |
| Environment | indoor |
| Connectivity | Wi-Fi, Hospital Network, Elevator Integration |
| Country of origin | US |
Key features
- Autonomous hospital floor and elevator navigation
- Robotic arm for supply retrieval
- Delivers supplies, specimens, medications, and linens
- Socially intelligent design for clinical environments
- Frees nurses from non-clinical logistics tasks
- Multi-floor autonomous operation
- Deployed in major US hospital systems
What is it?
Moxi is a mobile hospital logistics robot with a robot arm and storage cart, designed to autonomously handle the non-clinical supply delivery tasks that currently consume significant nursing staff time in acute care hospital settings. It navigates hospital floors, takes elevators, and delivers supplies to nursing stations without human accompaniment.
Who is it for?
Acute care hospitals seeking to reduce nursing staff time spent on non-clinical logistics tasks (supply retrieval, specimen transport, linen delivery). Nursing leadership teams targeting staff retention and job satisfaction improvements by eliminating lower-value logistics tasks. Hospital operations teams modelling automation ROI from non-clinical task reallocation.
Key specs
- Navigation: Autonomous SLAM with hospital floor and elevator navigation
- Arm: Robotic arm for item retrieval from shelves and carts
- Application: Supply delivery, specimen transport, medication logistics
- Social design: Expressive display face for patient and staff interaction
- Elevator: Independent elevator use for multi-floor operation
- Deployment: Major US hospital systems
- Origin: US
The nursing time case
Studies estimate nurses spend 20-30% of shift time on non-clinical tasks including supply retrieval and transport. Moxi targets this segment, autonomously completing logistics runs so nurses spend more time on direct patient care. Diligent Robotics frames this as both a patient outcome improvement and a nurse satisfaction and retention driver.
How it compares
Moxi competes with Aethon TUG (older autonomous hospital logistics platform) and Swisslog's Relay in the hospital logistics robot segment. Moxi's differentiation is its expressive social design for human-collaborative clinical environments and its robotic arm for active item retrieval rather than passive tray transport.
Limitations
- Arm dexterity limited to structured item retrieval tasks
- Requires pre-mapped hospital floor layouts
- Cannot handle all supply types (spill risk, fragile items require assessment)
- Hospital IT and facilities integration required for elevator and door access
FAQ
What tasks does Moxi perform in a hospital?
Moxi performs non-clinical logistics tasks including delivering supplies from supply rooms to nursing stations, transporting lab specimens, moving medications, and delivering linens — tasks that currently consume 20-30% of nursing staff time in many acute care hospitals.
How does Moxi navigate hospital floors?
Moxi uses autonomous SLAM navigation based on pre-mapped hospital floor layouts. It navigates corridors, avoids patients and staff, and independently operates elevators for multi-floor deliveries.
Can Moxi interact with patients?
Moxi has an expressive robotic face display designed for appropriate social interaction in patient-facing clinical environments. It is designed to be non-threatening and appropriately communicative rather than purely functional in appearance.
Who founded Diligent Robotics?
Diligent Robotics was founded by Andrea Thomaz (CEO), a leading human-robot interaction researcher from UT Austin's Robotics and AI lab, and Vivian Chu. The company is based in Austin, Texas.