Will Robots Replace IT Support — Tier 1?
The Geppetto Robot Impact Score for the IT Support — Tier 1 role is 39/100 (medium risk band). This is a composite research estimate of automation exposure across the occupation — not a prediction about any individual job.
Automation risk breakdown
| Composite impact score | 39/100 |
|---|---|
| Risk band (OECD) | Medium |
| Oxford (Frey & Osborne) score | 65/100 |
| IFR deployment score | 2/10 |
| Timeline | Mid Term |
| Impact type | Task Augmentation |
| Sector | Professional |
| Median annual salary (US) | $57,910 (BLS OES 2024) |
| Current global employment | 3,375,000 |
| O*NET code | 15-1232.00 |
| Robots tracked for this role | 2 |
How this score is calculated
The composite Robot Impact Score weights O*NET task data (35%), IFR robot deployment figures (30%), Oxford and OECD academic risk estimates (20%), and robot density for the role (15%). Scores describe occupation-level exposure and are estimates, not forecasts.