Savioke Relay — Specs & Review
Specifications
| Brand | Savioke |
|---|---|
| Model | Relay |
| Year | 2016 |
| Category | Hospitality |
| Autonomy | fully-autonomous |
| Environment | indoor |
| Dimensions | 43cm L × 43cm W × 91cm H |
| Connectivity | WiFi, App Control |
| Country of origin | US |
Key features
- Autonomous lift navigation
- Single sealed compartment
- Lidar navigation system
- Hotel PMS integration
- Automated guest SMS notification
- Hilton, Marriott, Sheraton deployed
- Pioneer US hotel delivery robot
What is it?
Savioke Relay is a pioneer autonomous hotel amenity delivery robot, navigating corridors and lifts to deliver items to guest room doors without human assistance.
Who is it for?
- Hotels seeking to automate amenity and F&B delivery to rooms
- Properties with high after-hours delivery volumes where staffing is costly
- Hotel brands wanting an early-adopter innovation story for guest engagement
- Properties with lifts that can be integrated via Savioke's elevator API
Key specs
- Weight: 45 kg
- Payload: single sealed compartment
- Navigation: lidar-based
- Elevator: full autonomous integration
- PMS: hotel system integration
- Guest: automated SMS notification
How it compares
Vs KEENON T9: Relay is a single-compartment amenity robot optimised for room delivery; T9 is a multi-tray food delivery robot optimised for restaurant service. Relay has a longer US hotel deployment track record with recognised US brand hotel operators.
Limitations
- Single compartment limits delivery to small amenity items
- Cannot carry hot food safely for extended delivery routes
- Elevator integration complexity varies by lift system
- Older platform compared to newer Chinese competitors
FAQ
How much does the Savioke Relay cost?
Savioke Relay pricing is available through Savioke enterprise contracts and hotel integration partners. Contact Savioke for current pricing.
What does the Savioke Relay do?
The Relay is an autonomous hotel amenity delivery robot that picks up items from the front desk or concierge, navigates through hotel corridors and lifts, and delivers them to guest room doors.
What are the key specs of the Relay?
Relay weighs 45 kg, carries a single sealed compartment payload, uses lidar navigation, integrates with hotel elevator systems and PMS, and sends guests a text notification when arriving at their room.
Where is the Savioke Relay deployed?
The Relay is deployed at Hilton, Marriott, Sheraton, Aloft, and many independent hotels across North America, Asia-Pacific, and the Middle East.
What makes the Relay a pioneer in hotel robotics?
Relay was one of the first autonomous hotel delivery robots commercially deployed. Its elevator integration system allows fully autonomous multi-floor delivery without human assistance — a capability that required significant engineering work to achieve reliably.